Shell Remote Sense

Shell Remote Sense was a real-time oil condition monitoring service for industrial equipment: sensors on machinery feeding live data to a platform that tells operators when something is wrong before it becomes a failure.

The product existed and it worked, but it needed to grow. More customers, more markets, more capability.

My role was scaling the product across several dimensions at once. On the commercial side, I worked closely with sales and marketing to bring in new B2B customers: understanding what different industries needed from the platform, translating that into product decisions, and making sure what we were selling matched what we could deliver.

On the product side, I led the addition of new monitoring metrics, expanding what the platform could detect and therefore its value proposition to existing and prospective clients. I also worked on the UI, improving how operators interacted with the data and making a technically complex product easier to act on in practice.

Running alongside this was a global launch across five markets: Europe, India, Indonesia, the US and Canada. Each market brought its own operational and regulatory considerations, and coordinating across that many geographies while keeping the product coherent was a significant part of the work.

$400k revenue from six new B2B customers, and a product with meaningfully broader capability and a wider geographic footprint than when I joined.